Privacy Policy

Last Updated: January 2025

Introduction

NJ Electric ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us for electrical work in New Jersey. For more information about our content standards, please see our Editorial Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information (phone number, email address, mailing address)
• Property address and electrical service requirements
• Payment information (processed securely through third-party payment processors)
• Emergency contact information for service calls
• Communication preferences and service history

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

• Providing electrical services and responding to service requests
• Scheduling appointments and coordinating service calls
• Processing payments and billing
• Communicating about services, appointments, and emergencies
• Improving our website and services
• Complying with legal obligations and safety requirements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in our operations (under strict confidentiality agreements)
• In case of emergency situations requiring immediate attention

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of physical and digital records
• Employee training on data protection practices

Your Rights

You have the following rights regarding your personal information:

• Access to your personal information we hold
• Correction of inaccurate or incomplete information
• Deletion of your personal information (subject to legal requirements)
• Restriction of processing in certain circumstances
• Data portability where applicable
• Withdrawal of consent for marketing communications

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and provide personalized content. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: